Crisis Advocate & Counselor

Harrisburg, PA

Full Time

VIP

Mid Level

The YWCA Greater Harrisburg is seeking a full-time professional to serve as a Crisis Advocate & Counselor to provide intervention and support services to individuals impacted by domestic and sexual violence.

In this role, the Crisis Advocate & Counselor provides medical and legal accompaniments, crisis intervention, hotline counseling, shelter support, emergency protection order assistance, advocacy, and short-term empowerment-based counseling services including individual and support group counseling.

Position Details:

Please note that this position comes with compensated on-call responsibilities.

Working hours are 37.5 hours per week working Tuesday – Saturday 4 p.m. – midnight.

Successful Candidates Will Have:

Professional attitude and demeanor
Respect, accountability, and inclusivity
Self-determination, motivation, and initiative
Successful history of meeting goals and objectives
Ability to respond professionally in crisis situations and adapt to changing environments
Experience providing crisis or counseling-related services
Exceptional organization, time management, and record-keeping skills
Ability to apply basic skills for effective written and verbal communication
Understanding of victim issues, including training in the area of crisis intervention, advocacy, and trauma
Knowledge of trauma-informed practices
General knowledge of community resources, legal system, and law enforcement
Effective computer skills and ability to learn new case management software programs

Position Requirements:

Bachelor’s degree in human services, criminal justice or related field, or Associate’s Degree with 2 years of relevant work history
Previous experience in providing advocacy, social work, human services, or other supportive services
Must have a reliable vehicle for travel within Dauphin and Perry Counties with valid driver’s license
FBI, Child Abuse, and State Police Clearances

Our Awesome Benefits Include:

Medical, Dental, & Vision Insurance
Employee assistance program
Flexible spending account
Life insurance
Paid time off
Professional development assistance
Pension Retirement plan
11 Paid Holidays

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Do you have a valid PA Drivers License and reliable transportation?*

This position requires a clear criminal background check, FBI fingerprint clearance, and PA Child Abuse History clearance. Do you have or have the ability to obtain these?*

This position requires some on-call responsibilities which require a 30 minute response time to the Harrisburg area hospitals and the YWCA. Are you able to fulfil that obligation?*

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YWCA of Greater Harrisburg

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Crisis Advocate & Counselor

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