Shelter Manager

Harrisburg, PA

Full Time

VIP

Mid Level

The YWCA Greater Harrisburg has an IMMEDIATE need for a Domestic Violence Shelter Manager. In this role you will have the opportunity to transform lives and renew hope, creating a safe and welcoming environment for victims of domestic violence and human trafficking. Bilingual candidates are encouraged to apply.

Position Details:

Please note that this position comes with compensated on-call responsibilities.
Working hours are Monday-Friday 8 am - 4 pm; with 37.5 hours per week.
Salary $20.51 per hour

Successful Candidates Will:

Complete Intakes and provide orientations for shelter residents.
Provide case management that engages survivors through collaborative development and discussion of goals and action steps
Develop safety plans with survivors
Facilitate weekly house meetings and shelter support groups
Provide ongoing support and advocacy, and utilize crisis intervention and de-escalation skills with survivors in crisis
Collect and record service and client information timely and maintain confidential survivor records and outcomes; prepare and submit detailed program data or reports as may be required in accordance with established deadlines
Develop and maintain professional working relationships with co-workers, supervisors, management, community members, other DV/SA agencies, shelters for the unhoused and/or survivors, and other organizations
Facilitate the upkeep of the shelter housing facilities
Support department crisis services including hotline coverage, medical and legal accompaniments, intakes and crisis counseling as needed
Assume (paid) on-call duties as assigned including evenings, holidays and weekends.

Position Requirements:

Two years relevant work experience in human services; Associates Degree in Human Services or related field with prior-related work experience; Bachelors Degree preferred. An equivalent combination of education and experience will all be considered.
Prior case management experience REQUIRED
Highly developed written and verbal communication skills and developed emotional intelligence
Professional demeanor and positive attitude even in high-stress situations
Ability to use sound judgment, multi-task, and prioritize tasks
Highly developed skills that demonstrate: professional boundaries, conflict resolution, problem-solving, and crisis management
Experience working with diverse populations required; experience working with clients with mental health and/or substance abuse a PLUS
Proficient to advanced computer skills
Knowledge of Dauphin County community resources REQUIRED
Valid driver’s license, clean driving history, and reliable personal vehicle.
FBI, Child Abuse, and State Police Clearances or the ability to obtain.

Our Awesome Benefits Include:

Medical, Dental, & Vision Insurance
Employee assistance program
Flexible spending account
Life insurance
Paid time off
Professional development assistance
Pension Retirement plan
11 Paid Holidays

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Do you have a valid PA Drivers License and reliable transportation?

This position requires a clear criminal background check, FBI fingerprint clearance, and PA Child Abuse History clearance. Do you have or have the ability to obtain these?

This position requires some on-call responsibilities which require a 30 minute response time to the Harrisburg area hospitals and the YWCA. Are you able to fulfil that obligation?

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YWCA of Greater Harrisburg

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Shelter Manager

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