Veteran Health Care Navigator

Harrisburg, PA
Full Time
HHS
Mid Level
The YWCA Greater Harrisburg is seeking a full-time Supportive Services for Veteran Families (SSVF) Health Care Navigator. This position will work with SSVF enrolled Veteran households on a variety of issues to assist them in identifying and overcoming challenges to accessing the healthcare system or adhering to recommended health care plans. The Health Care Navigator will assist Veterans to gain access to the Department of Veteran Affairs (VA) and/or alternate health care, identify barriers to accessing health care, and provide information and education on wellness related topics. The Health Care Navigator works closely with household members to assist them in accessing health care needs that impact housing stability.


Position Details: 
  • Hours: 37.5 hour work week; Monday-Friday 8am-4pm; with a rotational on-call schedule.
  • Salary: $20.51/hr.
Key Responsibilities:
  • Conduct outreach in areas frequented by homeless individuals to identify potential participants.
  • Complete non-clinical assessments and identify barriers to health care access.
  • Facilitate enrollment in VA and community health care, including behavioral and mental health services.
  • Coordinate appointments and communicate with health care teams.
  • Collaborate with VA, community providers, and internal teams to ensure participants receive needed support.
  • Educate Veterans on their rights and available benefits.
  • Document services and track participant progress in accordance with program guidelines.
  • Support housing appropriateness through health care coordination and accessibility inspections.
  • Promote long-term wellness by ensuring access to food, hygiene, and recovery resources.
  • Assist with benefit applications and develop exit plans for continued care.
Position Requirements: 
  • Bachelors Degree (Masters Preferred) in Social Work with two years’ experience or Related Degree with equivalent expertise in Health Care Navigation.
  • In-depth knowledge and understanding of VA and Mainstream health care services to include behavioral and mental health, health, and wellness systems of care, obtaining access to benefits and other supportive services.
  • Ability to conduct outreach, case management, program, and organizational activities during normal working hours, some evening hours, and occasional weekends as required.
  • Valid driver's license, clean driving history, and reliable personal vehicle. Proof of insurability may also be required.
  • Current FBI, criminal, and child abuse clearance or the ability and willingness to obtain.
Our Awesome Benefits Include:
  • Medical, Dental, and Vision Insurance
  • Employee assistance programs
  • Life Insurance 
  • Short & Long Term Disability
  • Pension retirement plan
  • Paid time off
  • 11 paid holidays
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